PrivacyPolicy

Privacy Policy

This Privacy Policy outlines how House Of Diamonds By Shaurya Jewels llp (the “Site,” “we,” “us”) collects, uses, and protects your Personal Information when you visit or make a purchase from our website at https://houseofdiamonds.in.

Contact Information

If you have any questions regarding this policy, require further information about our privacy practices, or wish to lodge a complaint, please contact us via email at info@houseofdiamonds.in or by mail at the following address:

House of Diamonds
Shop No 19, Mayfair Chs, Opp Hotel The Empressa, Sundervan Complex Off New Link Rd, Andheri West, Mumbai 400053.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, interactions with the Site, and details needed to process your purchases. We may also collect additional information if you contact us for customer support. Any information that identifies you personally (including the information outlined below) is considered “Personal Information.”

Device Information

• Purpose of Collection: To accurately load the Site for you and optimize your browsing experience.
• Source of Collection: Automatically collected when you access the Site using cookies, log files, web beacons, tags, or pixels.
• Information Collected: Web browser version, IP address, time zone, cookies, interaction with the Site, products viewed, search terms, email, and phone number.
• Disclosure: Shared with our processor.

Order Information

• Purpose of Collection: To provide products or services, process payments, arrange shipping, send order confirmations, communicate with you, screen for potential fraud, and send product information or advertising (as per your preferences).
• Source of Collection: Collected directly from you.
• Information Collected: Name, billing and shipping address, payment details, email, and phone number.
• Disclosure: Shared with our processors WooCommerce, Razorpay, and Shiptrix.

Customer Support Information

• Purpose of Collection: To provide customer support.
• Source of Collection: Collected directly from you.
• Disclosure: Shared with The Dawn Media.
• Information Collected: None (direct communication).

Minors

Our Site is not intended for individuals under 18 years of age. We do not intentionally collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us to request its deletion.

Sharing Personal Information

We share your Personal Information with service providers to deliver services and fulfill our obligations to you. Examples include:

• Using WooCommerce  to operate our online store. Learn more about how Woocommerce uses your data here.
• Complying with legal requirements, responding to subpoenas, and protecting our rights.

Behavioral Advertising

We use your Personal Information to offer targeted advertisements and marketing communications. For example:

• We use Google Analytics to understand how customers use the Site. Learn about how Google uses your data here: Google Privacy.

• We share browsing and purchase information with advertising partners through cookies and similar technologies. You can opt-out from certain advertising features via:

  • Instagram: House of Diamonds Instagram

Using Personal Information

We use your Personal Information to:

• Provide and deliver our services.
• Offer products for sale, process payments, ship your orders, and keep you informed about promotions and new products.

Lawful Basis for Processing (EEA Residents)

Under the General Data Protection Regulation (GDPR), if you are an EEA resident, we process your Personal Information on the following lawful bases:

• Your consent.
• Performance of a contract.
• Compliance with legal obligations.
• Protection of vital interests.
• Public interest tasks.
• Legitimate interests, where these do not override your rights.

Retention of Personal Information

We retain your Personal Information as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. If you wish to erase your Personal Information, please contact us.

Automatic Decision-Making

We may engage in automated decision-making for fraud prevention or processing payments. If you are in the EEA, you can object to such processing under certain conditions.

Selling Personal Information

In compliance with the California Consumer Privacy Act (CCPA), we do not sell your Personal Information to third parties.

Your Rights (EEA & CCPA Residents)

If you are an EEA resident, you have the right to access, update, and delete your Personal Information. If you are a California resident, you have the right to access, correct, or erase your data. To exercise these rights, please contact us.

Cookies

Cookies are small files stored on your device that improve your browsing experience. We use cookies for functionality, performance, advertising, and social media features. You can manage cookies through your browser settings.

For more information on how to control cookies, visit: All About Cookies.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons.

Complaints

If you are not satisfied with our response to your privacy concerns, you have the right to file a complaint with the relevant data protection authority.